Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Scheduling & Visitor Restrictions

We will be rescheduling some patient appointments and procedures in an effort to protect our patients and staff. Conserving personal protective equipment helps us prioritize the needs of those who may require immediate care. Adjustments to scheduled procedures and appointments will be made as requested by the physician, patient or as required by official local or national public health authorities. We will contact you directly if your appointment or procedure is postponed until a later date. During this time, all Saint Francis Hospital - Memphis facilities will remain open to care for patients who require in-person visits and time-sensitive care. Thank you for understanding our need to take these measures for the safety of all.

Visitor Restrictions

Updated Visitor Guidelines

Effective September 30, 2020 our visitation policy is:

  • Patients admitted to the hospital may have one visitor per day and the visitor must remain in the patient’s room for the duration of the visit.
  • Patients undergoing surgery or procedures may have one visitor before and immediately after the procedure/surgery.
  • ICU patients may have one visitor during ICU visiting hours and the visitor must remain in the patient’s room for the duration of the visit.
  • ER patients may have one visitor upon arrival until information is gathered at which time the visitor must return to their vehicle until the patient is admitted or discharged.
  • OB patients may have one support person to accompany them.
  • Patients at end-of-life may have a limited number of visitors who must remain in the room for the duration of the visit.

Visiting Hours: 8:30am - 7:00pm
ICU Visiting Hours: 11:00am - 1:00pm or 3:30pm - 6:00pm

No visitors will be allowed in rooms of patients with pending or positive COVID-19 tests.
No visitors under the age of 18.
Our staff are happy to assist patients with virtual visits via their personal devices.
We appreciate your understanding.


Restrictions for Hospital Entry/Exit

Entry and exit is now limited to the main lobby and emergency room only

An exception to any limited visitation policy at the hospital is patients with disabilities who require support from family members or staff in order for them to effectively communicate with medical personnel or otherwise receive equal access to medical treatment.