Accepted Insurances & Medical Billing

Notice ​About ​Insurance Changes:

Our contract with Humana ended on Oct 1 2016. At this time, negotiations with Humana are still in progress and we are hopeful that an agreement will be reached.

Here are the key points to remember moving forward through open enrollment:

  • We have a dedicated team that will answer any questions and walk you through how patient access to care is impacted. Patient Call Center: 1-800-290-0836
  • Tenet Health has set up a protect my access site for members which helps you understand your insurance options for payers during open enrollment. Visit for more information.
  • For any physicians or medical staff with Humana questions or to voice your opinion on this situation, please call 1-855-HUM-2016 or email

With some plans, such as Cigna, you may be presented with a selection of health insurance plans that limit in-network access to Saint Francis Hospital-Memphis and Saint Francis Hospital-Bartlett. If you have any other insurance questions or would like to verify our participation in any managed care network, please call 901-765-2007 or email

During open enrollment for your health care benefits, be sure to know the facts about your choices and ensure they meet the needs of you and your family. We will continue to update Saint Francis Hospital-Memphis’ managed care web page as we move forward. We are focused on helping our patients through this transition and we value our opportunity to serve our local community.


Insurances Accepted

Saint Francis Hospital is proud to accept a wide variety of insurance plans. Listed below are most of the insurance plans contracted with Saint Francis Hospital. If you do not see your insurance plan listed and would like to know if you can be seen at Saint Francis, or if you have any other questions, please email.

  • AARP Medicare Advantage
  • Aetna PPO, POS, HMO, NAP, ASA
  • Aetna Medicare Advantage
  • Aetna Workers Comp
  • American PPO
  • America's Choice Provider Network PPO
  • Amedysis GIP Hospice
  • UHC Community Plan fka Americhoice
  • Amerigroup Tenncare
  • APS Healthcare (MH)
  • Behavioral Health System (MH)
  • BC Tenncare Select
  • Blue Care (Tenncare)
  • Blue Cross Network P
  • Blue Cross Network S
  • Blue Cross Network S Exchange
  • Blue Cross Cover Kids
  • Blue Cross Cover TN
  • Blue Cross Medicare Advantage
  • Blue Care Plus Dual Eligible (Medicare/Medicaid)
  • Blue Cross Behavioral Health (Tenncare, MA Commercial, Exchange)
  • Cigna HMO
  • Cigna PPO
  • Cigna RPO (Open Access)
  • Cigna Network Lease
  • Cigna Behavioral Health (MH)
  • Coastal Comp Health Network (WC)
  • Corvel/Corecare
  • Coventry Healthcare/Aetna
  • Crossroads GIP Hospice
  • Employee Health System Medical Group
  • Federal Corrections Memphis/Naphcare
  • First Health Network
  • Forrest City Prison/Naphcare
  • Galaxy Health Network
  • GWP/Cigna fka Great West
  • Healthlink PPO and HMO
  • Health Management Network (MH)
  • Healthsmart Network Workers Comp
  • Healthsmart /Health Payors Organization PPO
  • Healthsmart/Interplan Health Group PPO
  • Healthsmart/Partner Solutions/Pittman & Associates
  • Healthspring Medicare HMO
  • LogiComp Business Solutions WC
  • Magellan Behavioral Health (MH)
  • Medicare
  • MetraComp WC
  • Multiplan
  • National Healthcare Solution
  • National Preferred Network
  • NovaNet PPO
  • NovaNet WC
  • Private Healthcare Solutions
  • Plotkin and Sons Consulting
  • Prime Health Services
  • SelectCare
  • Southern Benefits Admiistrators/Cigna
  • Synergy Healthcare WC
  • Tennessee Breast and Cervical Cancer Program
  • Three Rivers Health Plan PPO
  • Three Rivers Health Plan WC 
  • Tricare
  • United Behavioral Health
  • United Healthcare 
  • United Healthcare Medicare Advantage
  • UHC Community Plan Dual Eligible (Medicare/Medicaid)
  • USA Managed Care PPO
  • USA Managed Care WC
  • Value Options (MH)
  • Veterans Evaluation Services/TriWest
  • Windsor Medicare HMO