Billing & Insurance Questions

Figuring out your health insurance coverage can be tricky. What’s covered? What’s not covered? The Saint Francis Hospital Billing Department can help you answer these questions and take some of the mystery out of the process.

Frequently Asked Billing & Insurance Questions

Where can I find help understanding my hospital bill and insurance plan?

Our dedicated staff is available to help you understand your bill and provide some clarity with insurance information. Call now: (866) 904-6871.

Can I pay for hospital fees at a later time?

Itemized costs that aren’t covered by your insurance company (deductibles, copayments, etc.) should be paid before leaving the hospital. Saint Francis Hospital accepts cash, personal checks and credit cards. Financial counselors in the Registration Department are also available to assist you with any billing question you may have.

Can I pay online?

Saint Francis wants to make it simple and convenient for you to pay your bill. With our easy, online bill pay, you can make payments anywhere you have access to a computer or smartphone.

Pay Now

Who do I call if I have questions about my bill?

If you have any questions about your bill after being discharged, contact us and we’ll help walk you through the remaining balance of your bill after your insurance company has processed the claim. Call (866) 458-4669.